Tag Archives: iod-tv

IOD4 thumbnail

IOD-TV Episode #4: Echoing Headwords

Echoing headwords: what they are and what can you do about them.

Still image from IOD-TV Episode #3

IOD-TV Episode #3: Suffocated Empathy

In this episode of The 5-Minute Immersion Lab, I’ll walk through the problem I call “suffocated empathy,” explain how it works, and then give an example of how to nip it in the bud.